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Communication is Key! Tips on how to effectively communicate across generations

Natalie Scott 05/27/2020 0Employees, Host Employers

Communicating

 

Communicating across generation gaps can be difficult. As Gen Z transitions out of school and into the workforce, these employees will bring with them a unique set of knowledge, skills, and abilities. But they will also face challenges while they are learning a completely new role and getting used to working full time. One of the biggest challenges is communicating across generations in the workplace.

 

Gen Z employees are often described as highly optimistic, yet fairly anxious so it’s important that ideas are encouraged, and concerns are listened to, to make them feel a part of the team. Gen Z employees will be working alongside previous generations and they all will come with different characteristics when it comes to their work and life values.

 

Here are some tips for TABMA employees and hosts on how to communicate effectively in the workplace.

For TABMA Apprentice or Trainees
  • As a TABMA apprentice or trainee, it is extremely important to communicate with your field officer, host employer and registered training organisation. This means answering and returning calls and replying to emails in a timely manner or discussing in person as required.
  • Always report to your supervisor if you identify any workplace hazards or if you feel unsafe.
  • It is important that you notify your field officer if you have any concerns about your apprenticeship or traineeship. You can book in a phone session or in person meeting.
  • Ask your supervisor for feedback or clarification around tasks. Asking questions is the best way to learn.
  • Your field officer will contact and visit you regularly, it is important you make time to speak with them over the phone and in person.
  • Discuss with your field officer what you would like to do when you are in the final year of your apprenticeship or traineeship. They will be able to talk through options with you.
  • If you are going through a tough time, please contact your field officer for a discreet chat. They are here to help you get the best out of your qualification.
For TABMA Hosts
  • As a TABMA Host employer, it is important to remember that when you are communicating across generations, it is best to set expectations regarding your workplace culture & behaviour.  
  • Remember to personalise your approach and use different types of communication.  
  • Check in frequently with your apprentice or trainee to see if they have any questions, want to share ideas, or provide them with constructive feedback.  
  • Understand differences in values and motivations. Remember to ask, and not assume.  
  • It is important that you notify the field officer if you have any concerns about your apprentice or trainee. You can book in a phone session or an in-person meeting.   
  • The field officer will contact you regularly, it is important you make time to speak with them over the phone and in person.   
  • If your business is going through a tough time, please contact your field officer for a discreet chat to discuss options. We are always here to help! 

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