Storepersons monitor and control the flow of goods into and out of warehouses and other storage facilities. They check goods on arrival and before despatch, ensuring they have the right products, in the correct quantity and that there is no damage. Storepersons may use a forklift to assist in loading and unloading trucks and moving goods around the warehouse for storage. They also record when goods arrived and their exact location in the warehouse. When goods are to be shipped, a storeperson can check these records to retrieve the goods from storage, ensuring that the oldest products are the first to be shipped out.
Summary of occupation
Receives, handles and despatches goods in a store or warehouse.
Picker Packer, Storeroom Clerk, Stores Assistant, Warehouse Assistant
Chiller Hand, Manufacturing Storeperson, Operator Supply (Army), Order Picker/Assembler, Stock Controller, Stores Despatch Hand, Stores Naval (Navy)
Common Industrial Instrument (award)
MA000071 Timber Industry Award or MA000084 Storage Services and Wholesale Award
Knowledge, Skills and Attributes
A storeperson needs:
- to be physically fit and able to lift heavy packages
- good organisational skills
- to enjoy practical and manual work
- the ability to keep detailed and accurate records
- a good eye for detail
- to be able to work as part of a team
Storepersons work in warehouses and other storage facilities, such as the stockroom of a department store or wholesale outlet, throughout Australia, though the majority of employment opportunities are in the Perth metropolitan area. The work can be very physical and involves a large amount of bending and lifting heavy weights. Storepersons must follow occupational health and safety guidelines in order to minimise the risk of causing themselves serious injuries. The hours of work can vary greatly depending on the employer. Some warehouses operate 24 hours a day, so storepersons may be required to work shifts, which can include working nights and on weekends. Storepersons working in retail or wholesale outlets typically start work early, before the store opens to the public, and may finish in the early afternoon.
Qualified Salary Details
On average, storepersons can expect to earn between $800 and $999 per week ($41 600 and $51 999 per year), depending on the organisation they work for, and their level of experience.
As a storeperson develops their skills, their earning potential will generally increase.
Tools and Technologies
Storepersons use forklifts, pallet jacks and trolleys to move goods around the warehouse and some storage facilities may also have automated machinery for this. Storepersons often stack goods on pallets or in cages for transport, using tape, strapping or cling film to secure the load.
Computers and other electronic equipment, including barcode scanners and portable visual ANZSCO description: Receives, handles and despatches goods in a store or warehouse.
Alternative names: Picker Packer, Storeroom Clerk, Stores Assistant, Warehouse Assistant
Chiller Hand, Manufacturing Storeperson, Operator Supply (Army), Order Picker/Assembler, Stock Controller, Stores Despatch Hand, Stores Naval
Job prospects: Good
Instrument (award) MA000071 Timber Industry Award or
MA000084 Storage Services and Wholesale Award
display units, are often used to record stock levels and exact storage locations. Paper records are also common and may be used as a checklist when goods arrive and are despatched.
Safety clothing has as high visibility vests and steel-capped boots are also usually required.
Education and Training/Entrance Requirements
It is possible to work as a storeperson without any formal qualifications and get training on the job.
You may improve your employment prospects if you complete a certificate in warehousing operations or logistics offered at TAFE Colleges and other registered training organisations throughout Australia.
You can become a storeperson by completing a traineeship in warehousing operations. This traineeship usually takes between 12 and 36 months to complete. The Certificate II in Warehousing Operations, and the certificate II in Logistics are available as a school-based traineeship.
To work as a storeperson you may need to obtain a Perform High Risk Work Licence to operate a forklift. To gain a licence you must be a minimum of 18 years old.
Apprenticeships and Traineeships
As an apprentice or trainee, you enter into a formal training contract with an employer. You spend most of your time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider of your choice. They will assess your skills and when you are competent in all areas, you will be awarded a nationally recognised qualification.
If you are still at school you can access an apprenticeship through your school. You generally start your school based apprenticeship by attending school three days a week, spending one day at a registered training organisation and one day at work. Talk to your school’s VET Coordinator to start your training now through VET in Schools. If you get a full-time apprenticeship you can apply to leave school before reaching the school leaving age.
If you are no longer at school you can apply for an apprenticeship or traineeship and get paid while you learn and work.
- W938 – Certificate IV – Warehousing Operations
Recognition of Prior Learning
If you think you already have some of the skills or competencies, obtained either through non-formal or informal learning, you may be able to gain credit through recognition of prior learning.